ID_Real Estate specialise in the leasing and management of new builds along with established properties. We are focused on medium density townhouses and apartment developments in Melbourne and surrounding suburbs. With experience in both Residential Property Management and Property Development, we nurture our clients from start to finish.
Owning an investment property is an exciting experience and we are here to ensure your journey as a landlord is smooth and stress free.
Our aim is to enhance the property management experience for both landlords and tenants and exceed our clients expectations. Our exceptional level of communication, honest approach and use of the latest technology available to us is what we believe helps us achieve this.
Our exceptional level of communication, honest approach and use of the latest technology is just the beginning.
Our service can begin during construction, when purchasing an established property or transferring from another agent.
We will always provide you with current and detailed information to ensure you are informed throughout your journey.
Our aim is to achieve the highest possible rental price, in a short amount of time to the most suitable tenant. We use a 24/7 online booking service enabling tenants to schedule, cancel and postpone inspections from their computer or smartphone. Immediately after each inspection booking you will receive communication from us to provide you with an update. We thoroughly vet all applications and ensure they are the right fit for your property and our agency before presenting you with prospective tenants. We provide a detailed summary to ensure you can make an informed decision.
We endeavour to secure all tenants in a fixed term lease to provide you with secure income. Prior to the lease expiring, we seek both yours and the tenants intentions. In this time we also review the current rental market to ensure you are receiving the highest possible rental income.
Our office has a strict zero arrears policy. By vetting all prospective tenants from the beginning, we ensure they can financially cover the rent. All approved tenants are set up on a direct debit system from the beginning. People’s circumstances can change from time to time so we provide them with information during their Tenant Induction, should they require our assistance down the track. You will be informed of any rent delay or arrears immediately.
We conduct a 3 month inspection for new tenants which will often also be the 3 month warranty inspection for new builds. We conduct routine inspections every 6 months thereafter and you are most welcome to attend. We will provide you with a detailed report which will include photos and comments.
All tenants are required to provide any form of maintenance request in writing/via email. We always request as much information as possible and photos when needed.
All tenants are informed and provided with a procedure should they have urgent maintenance after hours.
There is a difference between maintenance and maintaining a property, for future growth and financial advancement. If an improvement to the property can help you achieve a higher rental income, entice the tenant to stay longer and/or save you money down the track, we will provide our suggestions and arrange quotes for your consideration.
You will be provided with an electronic monthly statement along with an Income & Expenditure Statement at End of Financial Year.
We make this process as seamless as possible for all involved. Upon signing an Exclusive Managing & Leasing Authority with ID_Real Estate, we simply provide the current agent with an email notification that we are taking over management and they prepare the file and keys for our collection. We contact the tenant once the file and keys are in our possession to discuss the change and to arrange a time to meet them at property.
Why should I choose ID_Real Estate to look after my investment property?
At ID_Real Estate we offer a personal service and deliver proactive communication to make the leasing and management of your property a stress free experience.
We have invested in the best technology to provide our landlords with real-time information through our landlord portal. From financial statements, lease dates, inspection reports and more, all information is accessible and transparent 24/7.
How do you advertise my property?
• Your property will be featured online with a detailed yet easy to digest description along with professional photos.
• Erect a For Lease board at the property.
How long will it take to lease my property?
The best way to ensure your property is leased efficiently is to make sure the price is in line with market value, the property is presented well as at times and marketed well.
What if I want to sell the property or move into it?
There is a legislation in place which states minimum notice periods. We work with both the owner and tenant to ensure a smooth and easy transition.