Privacy Policy

ID Land Privacy Policy

Updated May 2023

1. Background

1.1 General

ID Land Pty Ltd (ABN 34 126 819 636) is a proprietary company limited by shares. References to “ID Land”, “we”, “us” or “our” are references to ID Land Pty Ltd and its related bodies corporate (as defined in the Corporations Act 2001 (Cth)).

ID Land is committed to protecting your privacy in accordance with applicable Australian privacy laws.

This Privacy Policy is designed to give you a greater understanding of how we collect, use, disclose and otherwise handle personal information.

A copy of this Privacy Policy is available on our website or by contacting our Privacy Officer (details under heading 13 below).

1.2 What is Personal Information?

In general terms, legislation defines “personal information” as information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in material form or not.

1.3 Our Obligations

We comply with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).

The Privacy Act also includes a data breach notification regime, which requires ID Land to address data breaches involving personal information.

We also comply with more specific privacy legislation where applicable, including:

• Spam Act 2003 (Cth)
• Do Not Call Register Act 2006 (Cth)

1.4 Employee Records

We are generally exempt from the Privacy Act when handling employee records. However, where State or Territory health privacy legislation applies, we are required to protect employee health information. This Privacy Policy will apply in those circumstances.

2. What We Collect

2.1 General

The type of personal information we collect depends on your interaction with us.

For example:

If you are a purchaser or prospective purchaser, we may collect:

• Name
• Contact details (address, telephone, email)
• Date of birth
• Gender
• Employment details
• Living circumstances
• Buyer type (investor/owner occupier)
• Family demographic information
• Property details of interest
• Annual household income
• Travel distance to work
• Source of enquiry
• Australian residency status
• Financing information

If you are a supplier, we may collect:

• Name
• Contact details
• Details of goods or services supplied
• Payment details

If you opt in to hear from us or submit enquiries, we may collect:

• Name
• Contact details
• Details of enquiry or feedback
• Information relating to our response

If you complete a contact form at a sales office, we may collect:

• Name
• Age
• Address
• Contact details
• Property interests and price range
• Buyer type
• How you heard about us

If you apply for employment, we collect:

• Resume
• Cover letter
• Contact details
• Referee reports

We limit collection to information necessary to manage our interaction with you and provide requested services.

2.2 Sensitive Information

Sensitive information (such as health information) is only collected where reasonably necessary and:

• You have consented; or
• We are required or authorised by law.

2.3 Website Information Collection

Site Visit Information

When visiting our website, we may record:

• Server address
• Date and time of visit
• Pages viewed
• Files downloaded
• Previous site visited
• Device, browser and operating system

This information is used in anonymous aggregated form for statistical analysis and website improvement.

Cookies

We use cookies to personalise your visit and maintain session information.

Cookies do not identify you personally but identify your browser.

You can disable cookies in your browser settings, although this may limit website functionality.

Online Behavioural Advertising

We use advertising programs that place cookies to collect browsing information (including on external websites) to deliver more relevant advertising.

You can opt out of these programs at any time.

2.4 If You Do Not Provide Personal Information

You may deal with us anonymously where lawful and practicable.

However, in some cases (such as purchasing property), we may be unable to provide services without collecting personal information.

3. How We Collect Personal Information

We collect personal information:

• In person (sales offices, events)
• Through our websites
• Via social media
• By telephone
• Through written correspondence
• On hard copy forms
• Via surveillance cameras at certain premises
• From third parties including:
  • Lawyers and authorised representatives
  • Land Titles Office
  • Valuers General
  • Sales agents
  • Real estate agents
  • ASIC
  • Mortgage brokers

4. Why We Collect Personal Information

We collect personal information to:

• Verify identity
• Design, engineer and deliver developments
• Fulfil contractual obligations
• Provide requested products and services
• Communicate regarding projects
• Process transactions
• Conduct research and analysis
• Promote our developments
• Recruit staff
• Comply with legal obligations

4.1 Direct Marketing

We may use your personal information to inform you about:

• Promotions
• Special offers
• Events
• Third-party products and services

You may opt out at any time by:

• Contacting us
• Using the unsubscribe facility in emails
• Advising us during marketing calls

Opting out will not affect service communications.

5. Who We Share Personal Information With

We may disclose personal information to:

• Related bodies corporate
• Responsible authorities
• Builders and consultants
• Financial institutions
• Service providers
• Professional advisers
• Marketing agencies
• Government authorities where required by law

6. Cross-Border Disclosure

We do not currently disclose personal information overseas.

7. Government Identifiers

We do not use government identifiers (such as Medicare or driver licence numbers) as our own identifiers unless permitted by law.

8. Data Quality and Security

We take reasonable steps to:

• Ensure accuracy of personal information
• Protect against misuse or unauthorised access
• Destroy information no longer required

Security measures include:

• Firewalls
• Anti-virus software
• Password protection
• Controlled premises access
• Staff training

Online transactions are processed in accordance with industry security standards.

9. Retention of Information

We retain personal information only as long as necessary for the purposes outlined or as required by law.

10. Mail and Email

You may unsubscribe from communications at any time via email links or by contacting: info@idland.com.au

11. Access and Correction

You may request access to or correction of your personal information by contacting our Privacy Officer.

We will generally respond within 30 days.

12. Complaints

Complaints may be directed to our Privacy Officer.

If unresolved, you may contact the Office of the Australian Information Commissioner.

13. Contact Details

Privacy Officer
Level 11, 484 St Kilda Road
Melbourne VIC 3004

Email: info@idland.com.au
Telephone: 03 9867 4700

14. Changes to This Policy

We may amend this Privacy Policy from time to time. The current version will be published on our website.